Thank you for shopping at Koaty.in! We are committed to providing you with the best possible shopping experience, including a seamless and reliable shipping process. Please take a moment to review our shipping policy to understand how we handle the shipment of our technology products like keyboards and mice.
1. Order Processing:
All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Processing may take longer during peak seasons or special promotions.
2. Shipping Methods:
We offer standard and expedited shipping options to suit your preferences.
Standard shipping typically takes 3-7 business days, while expedited shipping delivers within 1-3 business days.
Shipping costs and delivery times may vary based on your location and the shipping method selected during checkout.
3. Shipping Locations:
Koaty.in currently ships within India.
We are continually working to expand our shipping coverage to reach more customers globally.
4. Order Tracking:
Once your order has been shipped, you will receive a confirmation email with tracking information.
You can track your order by visiting the “Order Tracking” page on our website or using the tracking link provided in the confirmation email.
5. Shipping Charges:
Shipping charges are calculated based on the weight of your order, the shipping method selected, and your delivery address.
You can view the shipping charges before completing your purchase during the checkout process.
6. Undeliverable Addresses:
Please ensure that the shipping address provided during checkout is accurate and complete.
In the event of an undeliverable address, we will attempt to contact you to obtain the correct information. If we are unable to reach you, the order may be cancelled, and a refund issued.
7. Customs and Duties:
International orders may be subject to customs duties and taxes imposed by the destination country. The recipient is responsible for any additional charges incurred.
Koaty.in is not responsible for delays or additional costs related to customs processes.
8. Delivery Issues:
If you encounter any issues with the delivery of your order, please contact our customer support team at [Provide customer support email or phone number] for assistance.
9. Returns and Refunds:
For information on returns and refunds, please refer to our “Returns and Refunds Policy” page.
By placing an order on Koaty.in, you agree to comply with our Shipping Policy. We reserve the right to update this policy at any time without prior notice. For any questions or concerns, please contact our customer support team.
